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14 May 2018

Full-Time ACCOUNT MANAGER

PMDMS – Posted by Ismail Yousuf Stellenbosch, Western Cape, South Africa

Job Description

Purpose of the Job:

Create, build and maintain profitable and strategic relationships with customers through excellent service to customers. To ensure customer satisfaction, recognise opportunities and maximising sales.

Key Performance Areas

Talent Management and Development:
Personal development in high level overview of what the company is selling and business concepts
Ensure that all administration such as annual leave, sick leave, overtime and expense claims are completed correctly in line with Group Policies.
Complete annual staff satisfaction surveys
Complete annual staff performance appraisals and assessments
Complete and updated development plans annually

Stakeholders (Internal and External):
Foster and improve customer relationships.
Foster and improve internal staff relationships

Operational Performance:
Upholding strict and effective SHEQ including ISO 9001 measures within the business ensuring that the requirements of relevant legislation and Group Policies in this regard are at all times met.
Ensure that if there are internal or external escalations that the escalations happen as quick as possible and with all relevant information

Growth and Profitability:
Ensure that all task performed are done within required time, accurate and as soon as possible.
Identify where costs savings can be implemented

Job Requirements

Formal Qualifications NQF Level 5, minimum 120 credits equates to a National Certificate or Higher Certificate e.g. National Certificate Systems Support or Higher Certificate: Information Technology Sales or Marketing training and certifications. A minimum of two (2) product sales certifications must be achieved and maintained Must be register with PSIRA if selling Security LOB products At least 2 years working experience in a sales and marketing environment. At least 3 years working experience in the ICT environment.

Job Categories: Sales and Marketing. Job Types: Full-Time. Job Tags: #Account Manager. Salaries: R45 001 - R50 000 pm.

Endless.

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